To provide the best service, we have professional staff to handle inquiry, order and delivery. All our staff are well trained with our product to give professional suggestion.
For inquiry, order or delivery matters, customer can contact us simply by phone, fax or email during office hour.Office hour:
Mon to Fri: 9:00am to 5:30pm
Sat: 9:00am to 1:00pm
Closed on Sun & Public Holiday
To place order, customers can simply contact us by call, fax or email before 5:30pm during weekdays or 1pm on sat. For order placed before the mentioned time, delivery will be made on the following day.（For more about delivery）。
Call us by phone at 2480-1133 (8 lines)
Fill in order form & fax to 2480-0883 (Click here to download order form)
Email to firstname.lastname@example.org
We have a few delivery team and they will travel around Hong Kong everyday. Customers can enjoy free delivery by ordering at certain amount.
In general, customers can receive their goods on the following working day. For customers in the New Territories, it take s 2 to 3 days to complete delivery.
Order amount for free delivery:
For district not mentioned, please contact our customer service department for details.
For new customers, please call 2480-1133 for inquiry. We will arrange sales representative to follow up in 24 hours to give quotation or send sample.
Customers can apply for credit account by simply filling application form and fax us with BR copy at 2480-0883. (Click here to download form)
For products, like calculator rolls, thermal paper roll, labels & etc., we provide tailor made service to meet individual customers' need.
After-sales Service & Feedback System
We treasure customers' opinions & suggestions. If customers have any comments on our products or services, please call 2480-1133.
If customers find any problem in our product, please keep the product and call us immediately. We will pass to our managerial staff and give solution regarding the case.
We have set up technical support hotline to provide customers with technical knowledge on certain products.
Shogun Professional Printer Media: 2480-0931
Smart Label or Smart Print: 2421-4163
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